I’m a Costco member, so I’m used to having my receipt checked before I leave that store. It has always been their policy. Lately, I’ve noticed other big box stores, like Walmart and Canadian Tire now stopping me before I leave to check my receipt. Not cool in my eyes. I know they are trying to curve shoplifting, but honestly how is some underpaid greeter stopping me to run a pen over my receipt gonna help? The only thing it’s doing, it making me feel like a criminal and wasting my time.
My first thought was, can they do that and do I have to stop and show my receipt? I did a little googling. Here’s a little of what I found;
The staff at any store—including the big box establishments—can ask to see your receipt as you exit. Although you likely acquiesce and hand it over, you might wonder whether the store could do anything if you refused to show it. The answer is no—at least, not without more information.
Before taking further action, the personnel must have reasonable suspicion to believe that you’ve shoplifted. Without that suspicion, the staff cannot stop you from leaving the store. For instance, it would be inappropriate to do any of the following:
- stand in your way
- use abusive language, or
- physically detain you.
Membership stores are different, however. The chances are that when you purchased a club membership, you also signed a contract agreeing to allow the store to check your receipt before leaving. Because of the terms of your contract, the store doesn’t need to suspect that you engaged in shoplifting to detain you at the door.
Read more at HERE